1. Information We Collect

We may collect the following types of personal information:

• Identity Information: Name, age, gender (when you fill in volunteer, adoption, or foster forms)
• Contact Information: Phone number, email address, residential address
• Donation Information: Transaction reference, amount donated, payment method details (processed securely — we do not store card/account details)
• Usage Information: Pages visited, time spent on site, browser type, IP address (collected automatically via standard web server logs)
• Communication Data: Messages or emails you send to us

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process donations and send official receipts
• To manage volunteer, adoption, and foster applications
• To communicate important updates about our programmes and campaigns
• To respond to your queries and rescue requests
• To improve the functionality and content of our website
• To comply with legal and regulatory obligations

3. Sharing of Information

We respect your privacy. Your personal information is never sold, rented, or shared with third parties for commercial purposes. We may share information only in the following limited circumstances:

• With trusted service providers who assist us in operating our website or conducting our activities, subject to confidentiality agreements
• When required by law, court order, or government authority
• To protect the rights, safety, or property of Seva Dil Se Foundation, our volunteers, or the public

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses secure connections (HTTPS) and we regularly review our security practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. Donation records are retained as required for financial and legal compliance. Volunteer and adoption records are retained for the duration of the relationship and a reasonable period thereafter.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us at sevadilsefoundation@gmail.com.

7. Cookies

Our website may use basic session cookies to enhance your browsing experience. These cookies do not collect personally identifiable information and are not used for advertising or tracking purposes. You can disable cookies in your browser settings, though this may affect certain website features.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Forms, LinkedIn, or Google Maps). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our website and services are not directed to children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: